Showing posts with label SME. Show all posts
Showing posts with label SME. Show all posts

Monday, July 14, 2008

Site5.com - No Excess Fat Web Hosting Service!

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SMEs used to spend a lot in marketing, promotions, customer support, human resources, communications & advertisements to be able to maintain their businesses. Lots of effort were exerted to perform those tasks aside from planning, delegating & implementations and much valuable time and resources were required then.

However, with the internet & the web, one could now easily create his business with all the necessary tools needed by doing them online. The internet has been a portal of a lot of business opportunities worldwide. Businesses could do marketing, sales, advertisement & promotions, enable web-based customer support, research & development, even selecting, shortlisting and hiring personnels & even remote conferencing and web based task sharing.

One of the vital tools is the website as we all know about. An entrepreneur who is serious to succeed in his business needs to have a website to do all these things. A website is the representation of the image,credibility & professionalism that a business would want to convey to his prospects, clients or even viewers. The website is the online "business card, brochure, virtual mailbox, virtual message center and entry point for all current and future businesses." There are thousands of benefits that businesses could be able to take advantage of when they are online. It is the 24/7 portal wherein customers, prospects could learn, inquire and verify informations about their offered products or services. It is the public relations tool even when everyone in his business sleeps.
However, a website won't be able to run on its own without a web hosting service provider. For this review, we focused on a web hosting company which is Site5.com. With web host service providers like them one could now easily, economically and flexibly host their sites, register unlimited number of domains with 750GB disk space, 7.5TB bandwidth just for $7.50/month! Any business who would like their websites be seen in the worldwide web could be hosted by site5.com.

Unlike before, merchants spend a lot of money not only for web development but also with web hosting. Today with companies like site5.com one would be amazed on the affordability of web hosting packages. There might be other hosting companies who might offer the same type of hosting packages but probably not as economical, flexible and as service oriented like site5.com. Websites are products of a businessman's visions on how he wants to portray his offered services or products to the global market. It is indeed both a tactical and strategic vital tool for anyone doing business.
"Site5 is a California corporation co-founded in 1998 by Matt Lightner and Rod Armstrong. Site5 is now an industry icon, operating over 200 servers in their own network.Since inception, Site5 has been an industry leader in reliability and innovation. Site5 has been regularly recognized by industry critics as a premiere provider of high end web hosting."Site5 was founded by webmasters, and everyone there loves hosting, technology and the internet that is why when it comes to web hosting, they sure know what they are doing.
SMEs now have the flexibility at the tip of their fingers to extend and push their websites to the limit;

  • There are NO OVERLOADED SERVERS since Site5 limits the number of account per server so a customer's site is guaranteed to have plenty of room;
  • THERE ARE NO OUTSOURCED HELP - they know what they are doing and they do it all in-house;
  • NO GIMMICKS OR HIDDEN FEES - the amount of web hosting service that you subscribed to is the actual amount that you get on your bill and it stays the same way as long as you are a customer;
  • GET YOUR MONEY BACK GUARANTEED - if a customer is NOT satisfied at all with their service within the first 60 day period, you get 100% of your money back, no questions asked. A guaranteed "No Excess Fat Web Hosting Service!" On top of that, they have their own proprietary application called Backstage which is an account portal that lets you access every single feature of your Site5 service from one place.


Site5 is unlike most web host service providers that are insensitive to their customers. They simply are great when it comes to service unlike some that we have tried before. It might be an "overselling" feat of site5.com to say those things that they claim they could provide their customers. But for us who have tried & tested them out, we are so elated with the innovation, reliability and quality of service that they are giving us. We wish that Site5.com would maintain their status as a "Healthy Hosting Provider" and we know that they would be able to help more SMEs along the way. If you know a web hosting service that could topple Site5, let me know and I would compare them accordingly. :)
Hosted By Site5.com

BEFSR41 Router-Linksys' Bigtime Failure!

befsr41_iso.jpgIt is a fact that Linksys/Cisco is one of the most reputable IT/Hardware companies today. They provide several outstanding solutions for both the residential consumers, SMEs and Top 10000 Companies. That I would not rebutt. But for how long are they gonna continue to have a reputable name is my Big Question.

For this particular review, I set my eyes on my Linksys BEFSR41 version 4.0 DSL/Cable Router which I bought last 2005 and have been using in my small home network. I was able to use it without any problems for almost the past two years. Until several months ago, a problem started to show up.

It reboots the network every 30minutes. I am not alone with this particular issue though. Since 2005, there have been numerous complaints about this router posted to several sites on the web. This router used to be the top of the line of Linksys Routers a couple of years back and in fact it still holds second in the SME/SOHO setup. I am just wondering why they have not corrected the errors that they made on this particular product.

In my attempt to recover the functionality of the router, I tried to reset it to the factory settings and updated its firmware to the latest firmware version which is 1.4 but still the router drops the network connection every couple of hours. I emailed Linksys technical support on this concern several times and unluckily for me, I didn't get a single reply from them.

In our office we use other Linksys hardware such as ATAs and we are quite satisfied with them. Now, the question is are we gonna encounter the same fate after a couple of years of using them with the same level of dissatisfaction that I encountered at home? Same situations wherein Linksys won't even care to assist?
Linksys should do something about their support systems to be able to cater to SMEs like us or even to residential consumers who have had problems with their hardwares like the hundreds of posted issues relevant to this topic that was accumulatively posted in the span of Two Years and yet no resolutions were given by Linksys.

Sad to say, they failed on this lilliputian hardware but the cascading negative effect to their prospective end-users and existing clients would ripple probably twice longer than the years that it took their end-users like us to wait for their assistance on a very valid technical issue. Linksys or Cisco should really do something about customer service because if not, these matters would definitely affect their market share.
Right now, the Linksys BEFSR41 that I have is technically dead. I don't know if there are technical service centers who would fix that noting the fact that Linksys despite of several emails failed to return any replies and probably same fate had been encountered by the numerous consumers who posted similar issues as regards this particular hardware.

I am planning to buy the "better version" of this Linksys router which is BEFSX41 which they say could provide better network solutions but probably not and better cut off the plan and probably search for another hardware that could provide a better technical and customer support.

It is probably good to buy Linksys products since they are one of the purveyors of network hardwares but think twice and consider if you would like to succumb to technical service support issues later on. Good judgment on that is totally yours.


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